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Tips & News
VENDOR GUIDE BUYER GUIDE GROUP BUY GUIDE Tips & News SUPPORT DATA DEFINITIONS

 

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TIPS & NEWS

Click TIPS if you are interested in helpful tips on using Grocers Group Buy System. 

Or, if you want to check the latest messages from Grocers concerning the status of the Group Buy System, click on the NEWS.

TIPS

We welcome your suggestions and helpful tips that you have developed while using the system. Please submit them to GBSupport@grocerybiz.com. We will screen and consolidate your suggestions and update our tips with your input.

TIP # DATE SUBMITTED SUBMITTED BY FUNCTION OR PAGE TIP DESCRIPTION
001 07/24/07 Grocers Supply Support  

If you have business related issues with using the system, call your buyer first. They are best suited to get you an answer.

 

002 07/24/07 Grocers Supply Support  

If you have business related issues with using the system, call your buyer first. They are best suited to get you an answer.

 

003 07/24/07 Grocers Supply Support  

If you have technical problems attempting to use or using the system, send an email to GBSystems@grocerybiz.com. They have a 3 hour or less call turnaround standard. If you problem is more urgent, call your buyer and they will get the appropriate technical resource to address the problem.

 

004 07/24/07 Grocers Supply Right Side of Page Test Overrun  

We have reports that some people are experiencing a problem with page text running past the viewable area of the screen requiring you to scroll to the right. Please consult the "Instructions" link on the Vendor View page in the Header section of that page. There is a step-by-step process to adjust your screen resolution to help reduce or eliminate the need for scrolling to the right to see the full text of a page.

 

 

NEWS

LATEST UPDATES TO TRAINING GUIDE

If you are experiencing problems with the Group Buy System, please call your Buyer first or you may submit a detailed description of the problem via email to GBSupport@grocerybiz.com For additional support information click here Support.


   DATE        UPDATE MESSAGES

7/26/07 Group Buy System was closed temporarily on Thursday for an emergency fix and is planned to reopen by Noon on Monday, July 30, 2007, to accept the entry of your deal sheets. 
7/24/07  

Group Buy System is doing a parallel test starting on July 24, 2007. Vendors will be entering the same deal sheets they created for Group Buy 'I" into the new system.

 

7/24/07  

Training sessions have been held over the past several months. The last scheduled training session was held on July 23, 2007. If you require training beyond the material provided in the Training Guide, please contact your Buyer. 

 

 

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Last modified: July 30, 2007